IS

Yates, Dave

Topic Weight Topic Terms
0.201 knowledge sharing contribution practice electronic expertise individuals repositories management technical repository knowledge-sharing shared contributors novelty
0.191 memory support organizations information organizational requirements different complex require development provides resources organization paper transactive
0.188 attributes credibility wikis tools wiki potential consequences gis potentially expectancy shaping exploring related anonymous attribute
0.141 research study influence effects literature theoretical use understanding theory using impact behavior insights examine influences

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Majchrzak, Ann 1 Wagner, Christian 1
KMS 1 knowledge breadth 1 knowledge depth 1 shaping 1
transactive memory 1 Wiki 1

Articles (1)

THE IMPACT OF SHAPING ON KNOWLEDGE REUSE FOR ORGANIZATIONAL IMPROVEMENT WITH WIKIS. (MIS Quarterly, 2013)
Authors: Abstract:
    In this study, we explore the Wiki affordance of enabling shaping behavior within organizational intranets supported by Wikis. Shaping is the continuous revision of one's own and others' contributions to a Wiki. Shaping promotes knowledge reuse through improved knowledge integration. Recognizing and clarifying the role of shaping allows us to theorize new ways in which knowledge resources affect knowledge reuse. We examine the role of three knowledge resources of a Wiki contributor: knowledge depth, knowledge breadth, and assessment of the level of development of the Wiki community's transactive memory system. We offer preliminary evidence based on a sample of experienced organizational Wiki users that the three different knowledge resources have differential effects on shaping, that these effects differ from the effects on the more common user behavior of simply adding domain knowledge to a Wiki, and that shaping and adding each independently affect contributors' perceptions that their knowledge in the Wiki has been reused for organizational improvement. By empirically distinguishing between the different knowledge antecedents and consequences of shaping and adding, we derive implications for theory and research on knowledge integration and reuse.